Support Center - Providers
Aug 06, 2026
Provider Support Guide
This guide is a starting point for teachers, Case Managers, service providers, and other general SIRAS users. Use the sections below to find help by task. For page-by-page help, see the SIRAS User Manual.
Administrators and SEDS Coordinators should also see the Administrator / SEDS Coordinator Support Guide.
All staff should monitor approaching meeting timelines.
Use Upcoming Meetings & Compliance Monitoring to see nearly due Annuals/Triennials for students in your scope and to coordinate with administrators before a timeline becomes overdue.
Use Upcoming Meetings & Compliance Monitoring to see nearly due Annuals/Triennials for students in your scope and to coordinate with administrators before a timeline becomes overdue.
Contents
1. Getting Started
2. My Account & Access
- Reset My Password
- Change My Password
- Change My Name or User Account Information
- Manage Users / My Account
Working in another district that also uses SIRAS?
Do not create a duplicate account. Use User Account Transfer Request Process.
Do not create a duplicate account. Use User Account Transfer Request Process.
3. Students & My Caseload
4. Services & Service Logs
5. IEPs, Meetings & Goals
Developing and completing an IEP
Meeting setup and finalization
- Selecting Meeting Purpose
- Change a Meeting Type
- Understanding Pending Changes
- Set Up a Second Meeting
- Finalizing and Reactivating Meetings
- Printing and Finalizing the Meeting
- Force Finalize / Disable Meeting Validations
Special education procedures
- Student Does Not Qualify
- Student Exit from Special Education
- Transition from IFSP to IEP — Part C to Part B
- Starting a Second Initial Evaluation
Goals
6. Upcoming Meetings & Compliance Monitoring
Providers and Case Managers should not wait for a meeting to become overdue. Use the Upcoming Next Annual/Triennial predefined compliance query to review students in your assigned scope.
Provider routine
- Review the upcoming list at least weekly.
- Confirm that the student has an assigned Case Manager and responsible team.
- Begin scheduling and preparation according to local timelines.
- Verify that Last Annual and Last Evaluation dates appear reasonable.
- Notify an administrator when a date is wrong, no responsible staff member is assigned, or the meeting cannot be completed on time.
- Degree of Support Required/Missing: review when the item applies to your assigned students.
- Currently overdue: coordinate immediate follow-up; check whether the meeting occurred but remains open.
- Previously overdue: administrators may need documentation or a delay reason even after the meeting is completed.
End-of-year planning:
Administrators can run an as-of projection for June 30 or another future date to estimate how many Annuals/Triennials remain. Providers should review the resulting workload for their assigned students and help establish a completion plan.
Administrators can run an as-of projection for June 30 or another future date to estimate how many Annuals/Triennials remain. Providers should review the resulting workload for their assigned students and help establish a completion plan.
Do not change a legitimate meeting date merely to clear a compliance concern.
Report a suspected date or history problem to the responsible administrator so the correct Current, Meeting, or Archived record can be investigated.
Report a suspected date or history problem to the responsible administrator so the correct Current, Meeting, or Archived record can be investigated.
See Compliance Monitoring: Upcoming, Overdue & As-Of Meeting Projections and Data Monitoring Tasks.
7. Forms, Documents & Signatures
Forms and documents
- Document File / Forms Manager Help
- Upload an IEP Document from Outside SIRAS for Easy Review
- Trouble Uploading Files
- Make a PDF File Smaller
- Difficulties Entering Information on Forms
- Problems Locating Forms
- Spanish Forms / Translating Forms into Spanish
Printing and PDFs
- Print / Preview / Options in Forms Manager
- When SIRAS Updates Existing Forms
- Why Chrome Downloads My PDF Instead of Opening It
