Can't find students you know are assigned to your account?

This is for staff who have accounts that normally have a found set containing all students for an entire school or district.

They also have been assigned to student(s) outside of the sites they are normally assigned to.

One can use the school house icon - change view scope to set the 'Default Scope for admins' to 'Find Individual Students' or 'Site' level in the Edit Preferences area depending on which view is used more often.

The Find Individually Assigned option, found in the school house icon area (change view scope) will allow a user to switch between site based record viewing and caseload based record viewing.

Click on the school house icon that shows your district/school

Look for 'Find only the individually assigned students' option.

Select it then click Go

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This will change the focus of records to only those students that you have been assigned to as a Provider including students from other districts.