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Home > Support Center > Getting Started for Providers
Getting Started for Providers
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This guide is for teachers, case managers, related-service providers, school psychologists, and other staff who already know the work they need to do and want a practical path through SIRAS.

If you are still learning where SIRAS controls and pages are located, use Provider Support and Navigation in SIRAS alongside this guide.

Your role may differ by district.
Some districts have SPED/SEDS staff prepare incoming records before providers work in them. In other districts, providers complete more of that preparation themselves. Either way, before creating a new meeting, make sure the student record you are building on makes sense.

Start With the Work in Front of You

Show Me: I Need to Amend an IEP Created Outside SIRAS

Do not start by opening the Amendment. First make sure SIRAS contains the plan you are actually amending.

  1. Obtain the existing SIRAS record or create the correct new record if one truly does not exist.
  2. Update Current/MIS from the inherited plan and resolve any required incoming-record preparation.
  3. If Plan Adoption is required, complete it before creating the historical meeting.
  4. Use Article 275 to preserve the outside IEP as a finalized placeholder meeting.
  5. Verify the inherited IEP now appears in SIRAS history.
  6. Then create the current Addendum/Amendment.

Open Show Me: Amend an IEP Created Outside SIRAS →

Check work → Verify the record → Prepare → Hold / Continue → Parent Response & Close → Implement & Record Progress → Check again

On This Page

1. First Login: Make Sure Your Account Is Ready

Use Logging Into SIRAS for the correct Production/Training server, normal login, and SSO guidance.

  • Verify your name, email address, phone number, role, and assigned schools.
  • Make sure contact information that may print on forms is correct.
  • If you moved from another SIRAS district, use the User Account Transfer Request Process rather than creating a duplicate account.

For account settings, see Changing or Updating User Account Information and User Account - Preferences Help.

2. Check Your Work Before Opening a Student

Start on Home

Use the SIRAS Home Page to review:

  • Incoming Messages about student assignments, transfers, forms, or other activity;
  • Student Data Overview information for upcoming or overdue work;
  • announcements and other recent changes that affect your work.

Confirm your caseload

Review the students assigned to you. If a requested student was added or removed, confirm that the change happened. Use Manage Caseload Help for caseload requests and assignment questions.

Find the work that needs attention

Providers may use Home, meeting lists, the Student Data Overview, and predefined queries to identify work that changed or is approaching. Examples include open meetings, upcoming meeting dates, overdue-looking records, or an open meeting whose Assessment Plan has been received.

Use Predefined Queries & Lists for how SIRAS presets work. Use Search Help when you already know which student you need.

Look ahead; do not wait for the overdue list.
Seeing Annual and Triennial work roughly 60–90 days ahead can be useful planning context so the provider has time to prepare. This is not a SIRAS scheduling rule. Follow your district or SELPA's local scheduling and parent-participation procedures.

3. Before You Create a Meeting: Verify Record Readiness

Before opening a new meeting, review the student's Current record, prior meeting history, and the plan you expect to be working from.

At minimum, ask:

  • Does SIRAS show the student's current eligibility/plan situation accurately?
  • Are the most recent Annual and evaluation dates believable?
  • Is the existing IEP, ISP, IFSP, or other plan represented in SIRAS history?
  • Does the record look overdue because work is actually overdue, or because prior history is missing?
  • Is there already a meeting in progress that should be continued instead of creating another one?
Do not create a new meeting merely to work around a record problem.
An unexpected overdue date, a Plan Adoption message, or a blocked meeting option can be a sign that the record needs preparation or review first.
I have a new SIRAS record, but the student already has an IEP from outside SIRAS. Use Placeholder Meeting for Inherited IEP/504/SST Documents to represent the inherited plan as historical/reference information before building the next SIRAS meeting on top of it.
I need to amend an IEP that was created outside SIRAS. This is a Show Me scenario, not just a meeting-purpose question. Open Article 435 — Show Me: Amend an IEP Created Outside SIRAS. The sequence is: verify/obtain the record → complete Plan Adoption if required → preserve the outside IEP using Article 275 → verify history → create the current Addendum/Amendment.
I do not need a meeting; I need to report progress on goals from an IEP created outside SIRAS. Do not open a meeting just to enter the goals. Use Show Me: Report Progress on Goals From an IEP Created Outside SIRAS to preserve the outside plan, establish its existing goals as Current Goals, and then use the normal Progress Report workflow.
My first SIRAS meeting for this student will be an Annual. First preserve the inherited/current IEP as history/reference. When preparing the new Annual, use Goals Developer Help for the new goals. If the prior goals exist only in the inherited document, they can be brought into Goals in Development as needed for the new plan; providers do not need to populate Current Goals merely to reconstruct an old IEP that was not developed in SIRAS.
SIRAS says a Plan Adoption is needed before I can open the meeting. Stop and resolve the record-preparation issue before creating another meeting. Plan Adoption is normally part of preparing an incoming student's record, not a meeting-purpose workaround. If record preparation is handled by your district SPED/SEDS staff, contact them. If it is part of your role, use Plan Adoption – Incoming Students & CALPADS Reporting.
I need an Initial Evaluation, but SIRAS will not let me create one. Do not change history, dates, eligibility, or status simply to make the Initial option appear. Confirm whether this is truly a new referral or a student with prior Special Education history. See Initial Evaluation Process - FAQ and Initial Evaluation Already Happened - Questions About Starting Another Meeting.
This newly assigned or transferred record already looks overdue. Treat the overdue indicator as a reason to review the record first. A prior Annual, evaluation, or inherited plan may not yet be represented in SIRAS. Confirm the history before opening a new meeting based only on the displayed overdue date.

For the difference between Current, meeting, and archived/reporting history, see MIS Summary Help, Special Education Current Data, and Archived Transactions.

4. Prepare the Meeting Work

Once the record is ready, use the current meeting guidance to create and prepare the correct event.

Keep SIRAS scheduling guidance light

SIRAS can help you see work early and document meeting dates, notices, contact attempts, and continuations. Your district or SELPA controls the local scheduling process. Some districts use a "three dates" practice or another documented-contact process; follow your local policy rather than treating a SIRAS Help article as the scheduling rule.

Work safely with the team

Different team members may work in different forms, but avoid simultaneous editing of the same form. See Concurrent Usage. Save frequently, especially on longer narrative pages.

5. Meeting Day: Hold, Reschedule, or Continue the Work

The SIRAS meeting event documents the work, but the actual team meeting may be completed, rescheduled, or continued depending on what happens.

If the parent/guardian does not attend after previously agreeing to the meeting

This is a specific no-show scenario.
The parent/guardian previously agreed to the predetermined date, time, and place or meeting method; the staff/team arrive prepared to meet; and the parent/guardian then does not attend.

In this specific situation, staff who are present may use the time for an interim/preliminary discussion: compare information, review plans for helping the student, and determine next steps while reaching back out to the parent/guardian.

SIRAS training guidance allows the originally scheduled date to be retained as the Annual or Triennial meeting date in this exact no-show scenario. Follow local district/SELPA policy for the required documentation, parent follow-up, rescheduling, continuation, and participation procedures.

Do not generalize this rule.
A parent/guardian who never agreed to the date, a meeting that was never properly scheduled, and other attendance situations are different. Follow local policy.

If the meeting date changes or the meeting is not finished

Do not delete an existing meeting or create a second event simply because the team needs to reschedule or continue unless the applicable current procedure specifically calls for a new event.

6. Parent Response, Pending Changes & Closing the Meeting

A meeting being held does not automatically mean the SIRAS work is finished. After the team completes the meeting work, record the Parent Response that reflects what actually occurred and review what will become Current.

Use this set together:

Partial consent: proposed is not the same as agreed

The MIS Summary / Current record must reflect what has actually been agreed to and implemented.
A proposed service or other plan item may still appear in the meeting document or preview because it was part of the offer, but an unaccepted proposal should not become Current merely because it appears in that document.

When consent is partial:

  • document exactly which goals, services, placement, dates, or other components were accepted or disputed;
  • select the applicable partial-consent Parent Response;
  • review Pending Changes;
  • coordinate with the SEDS Coordinator or SIRAS administrator so only approved portions are applied to Current data; and
  • verify the MIS Summary, Current services, goals, and meeting archive after finalization.

If the response is still pending

Use Awaiting Response while follow-up is still active. Document contact attempts and follow local policy. Use Parent Contacted, No Response only when that option is available and the district's required contact-attempt process has been completed. See Article 300 for the current response rules.

Do not leave a meeting event open indefinitely

No SIRAS meeting event should remain open longer than 90 days.
If an event is approaching 90 days open, the provider and district SPED/SEDS staff should review what is preventing closure. At 90 days, involve the SELPA so the situation can be reviewed and the appropriate SIRAS next step determined.

The real-world discussion with a family may continue even when a SIRAS meeting event must be closed in a way that accurately preserves the offer, response, and status at that point. Use the current Parent Response and finalization guidance rather than leaving the original event open indefinitely.

For closing/finalization problems, see Problems Related to Finalizing Meetings, Issues Related to Finalizing and Reactivating Meetings, and Force Finalize or Abandon Meeting. Do not force finalize merely to remove an item from a work list.

7. Between Meetings: Implement, Record Progress & Watch for the Next Task

Once the agreed plan is in place, provider work continues. Implement the agreed services and goals, document progress at the intervals required by local practice, and use that progress when preparing for the next Annual or Triennial meeting.

Use Progress Report Help and Goals Developer Help for goal/progress mechanics.

Then return to the beginning of the cycle:

Check Home & caseload → Find upcoming work → Verify the record → Prepare the next task

8. Know When to Stop & Ask for Help

Contact your district SPED/SEDS staff or local SIRAS administrator when:

  • a newly assigned record does not match what you know about the student;
  • an inherited plan or prior meeting is missing;
  • SIRAS says Plan Adoption or another record-preparation step is required;
  • you cannot create the meeting you expect and do not understand why;
  • a new/transferred record appears unexpectedly overdue;
  • the Parent Response or Pending Changes do not appear to preserve only the agreed portions;
  • a meeting event is approaching 90 days open; or
  • the question is really about district/SELPA policy rather than how to use SIRAS.

If your question is specifically “How do I amend an IEP that was created outside SIRAS?”, use Article 435 rather than piecing the steps together from several feature articles.

For common provider questions, see Provider FAQ. For broader provider help, return to Provider Support.

For a SIRAS technical problem, email [email protected]. Include the student's SIRAS ID rather than the student's name, the page or meeting involved, what you were trying to do, and the exact error or unexpected behavior.

The provider readiness rule:
Before creating new meeting history, make sure you understand the record you are building on. If the record and what you know about the student do not agree, investigate first rather than creating a meeting to make the screen look right.

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