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Home > User Manual > Tools > Manage User Password reset
Manage User Password reset
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Aug 04, 2026

Reset a User's Password or Reactivate a Blocked Account

This procedure is for a District SPED Clerk or another administrator authorized to manage SIRAS user accounts.

For a user who can complete self-service reset, send Change or Reset Your Own SIRAS Password.

Use administrator reset when self-service is not available.
A District SPED Clerk may need to reset an account that has not been used for more than six months or is blocked because of inactivity.

Contents

Before Resetting the Account

  • Confirm that the user is signing in to the correct SIRAS server.
  • Confirm the username and identity of the person requesting assistance.
  • Ask whether the user attempted Email Password Reset.
  • Review the email address stored in the account.
  • Confirm that your role permits user-account management.
Email Password Reset option available to the user

See SIRAS User Access Roles and Permissions for role information.

Select the User Account

  1. Go to Tools → Manage Users / My Account.
  2. Select Choose User.
  3. Locate and select the user whose account must be reset.
Manage Users or My Account screen Choose User control in Manage Users Manage Users account-selection screen Choose User list for selecting an account

Open Account Details

Select Edit Account Details for the chosen account.

Edit Account Details button for a selected user Selected user account details Editable account details and password controls

Reset the Password

  1. Select Reset Password.
  2. SIRAS resets the account to the temporary default password.
  3. Review the colored notice banner displayed by SIRAS for the temporary-password information.
  4. Select the account-update button to save the change when required.
Reset Password result and temporary-password notice Update User button after resetting an account
Do not place a temporary password into the permanent article text. Use the value displayed by SIRAS at the time of the reset and follow local procedures for communicating it to the user.

Reactivate an Account Blocked for Inactivity

Open the blocked account through Manage Users and complete the manual account reset. Review the account status and access settings before saving.

SIRAS account blocked because of inactivity

After reactivation, have the user sign in and change the temporary password.

Other Account Changes

The same account page may display name, email, phone, assignment, and access information. Change only the information within your authority and verify the user's identity and assignment.

For the account-information procedure, see Change Your SIRAS Account Information and Preferences. For broader user administration, see Manage Users / My Account.

Finish and Communicate the Reset

  1. Save the user-account changes.
  2. Tell the user which SIRAS server and username to use.
  3. Provide the temporary-password information according to local procedure.
  4. Direct the user to change the temporary password after signing in.
  5. Confirm that the user can access the correct module, school, district, or assigned students.

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