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Home > User Manual > SIRAS Page Help > Manage Users > User Account Transfer Request Process
User Account Transfer Request Process
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A user who has access to manage user accounts can request to transfer a user to their district.

In the Manage User section under the Tools menu, this can be initiated in one of two ways:

1. By clicking the Choose User button, selecting ‘All SELPAS’ in the filter (this option is located at the top of the list) then entering the user name that you are looking for. 

2. But if we don't know the account already exists when we use Create New User, we get prompted to find the user.

Once the user account is found then we create the transfer request.

 

1. Search for username in Choose User

    

Select the Name link once found

Click Request User Transfer button.

 

2. We may not know the account already exists when we try to use Create New User

 

If there exists another account with the same username, we get the error.

SIRAS will recognize that the username already exists and will locate that user account for you by clicking the Find Existing User: xxxx button. 

 

But do we request the account?

If we know the account really is theirs, then yes.

If not, the no we don't request the account with that specific first.last username.

 

We need to make sure we aren't requesting the account of someone who has the same first and last name.

If the person at your district knows the account is theirs from the known previous district request the account.

 

 

Otherwise, if the name is possibly not unique and the person for whom the account is for states they do not have a SIRAS account then we can create a new account with an initial or number in the username to make it unique. There is no need to request a transfer at this point.

 

If you do need to create the transfer, read on

 

               

 

SIRAS will then locate the existing user and indicate that you will need to request permission of that district to transfer the user account to your district. 

 

To execute the user account transfer request:

If the user will be temporarily servicing your district, i.e. Summer School; check the ‘Temporary Assignment checkbox’.

Update the user’s new email address and phone.

Click Create User Transfer Request button below to execute the request.

 

         

 

When the districts ‘Accepts’ the request the user account will site assignments will be updated

 

  If the user account does not get transferred after a couple days, contact the special ed department of that district.

 

When the user request is completed, this notice will appear.

            

 

 

DISTRCT ALLOWING USER ACCOUNT TRANSFER:

On the SIRAS Home Page for Clerk Level access, the User Transfer tab will notify you if there are any districts requesting that a user account be transferred.


 

Click Reassign User to allow the transfer.  You will be warned if there are any students associated with the user account that they will be removed from the account.  If the user will no longer be with your district, you will not want them to have continued access to those students.

        

 

Account reassigned

When the district allowing the transfer initiates the reassignment of the student, that user account will then be accessible to the district requesting the user account.  Be sure to click Edit User Account Details below and confirm or update the email and phone and confirm the access level for that user.

 

             

 

Contact [email protected] regarding any complications or special transfer requests.

 

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