Following the suggestions below may resolve the issue:

 

Is the size of the file over 10MB? Then you will need to reduce the size of the document to upload it.

This page from Adobe on compressing PDF files may help.

How to name files for uploading into SIRAS:

 

There is a form that was printed out, signed, scanned to a file.

When the physical paper with the signature is scanned to a document name in a copier or scanner they may typically be very generic and have a potentially problematic name or default storage location.

 

scannedUpload 01.pdf

 

Do you see the ' ' space between the 'd' and '01' part of the filename?

We would need to get rid of that space.

Is that file stored on a shared drive?

If you are having difficulty, your browser application (chrome) may not have permission to grab that file, we suggest saving the file locally in your documents area before

 

What is best practice for a filename?

08152024_signatureFor_FL_assessment.pdf

08152024_signatureFor00000assessment.pdf

Is what we suggest, FL are initials and 00000 could be the student ID.

 

Also, this is important:

Full first name, last name or date of birth should not be used in the filenames of your files.

Please leave those out of the filename. Initials or IDs instead

 

We also suggest not using the following types of characters: . (dot), (comma) or  spaces or /(forward or backward slash)

 

8/14/24 annual Signature.pdf

is a filename that will probably crash SIRAS upload

 

Don't.use.files.that.have.more.than.one.dot.in.them.at.the.very.end.pdf

 

instead we could use the camelCase version

dontUseFilesThatHaveMoreThanOneDotInThemAtTheVeryEnd.pdf

 

Scenario:

There is  a meeting event created in SIRAS for student Firstname Lastname on 8/15/2024

Keep the filename simple.  Use camel case or alternatingCapitalsToEmphasizeReadability.pdf

_ underscore characters work well too

 

08152024_signatureForFLassessment.pdf

08152024_sigFor_FL_assessment.pdf
 

 

Ancient SIRAS theorists suggest naming the file in a way like this:    08152024FL_AnnualSignature.pdf
or
08152024FL_AssessmentSignatureMoreInformation.pdf